New Zealand lottery operator Lotto NZ has appointed Scientific Games as its partner for its gaming and digital systems overhaul.
The overhaul project is named the Experience Driven Gaming Engine (EDGE) programme.
It focuses on replacing the interactive system that supports Lotto NZ’s MyLotto product, as well as its core gaming system. The core gaming system consists of Lotto NZ’s platforms and retail point-of-sale technology. This technology supports Lotto NZ’s retail products across New Zealand.
Scientific Games’ technology will allow Lotto NZ to add new features to its lottery offering. Lotto NZ said it will help it meet “the predicted increase in digital demand over the next decade”.
Chris Lyman, CEO of Lotto NZ, said that the new system will improve the overall lottery experience for customers.
“This is the right time to invest in a fit-for-purpose system that will set us up for the future, support omnichannel growth and provide New Zealanders the world’s best and safest customer experience,” he said.
Lotto NZ’s current gaming system technology has been in place for 20 years. Lyman added that this system cannot support Lotto NZ’s plans for digital growth alone.
“We are excited about the future of digital, but we also have our roots in a strong technology-based retail network that we will continue to support, initially with an upgrade of our retail terminals and down the track with a programme of in-store modernisation and omnichannel opportunities.”
Improving digital products
Scientific Games’ technology will also support Lotto NZ’s work to integrate and personalise the player experience across its digital offerings.
Michael Conforti, president of International at Scientific Games, said Scientific Games was “honoured” to be chosen as Lotto NZ’s partner.
“Lotto New Zealand is a recognised leader in the global lottery industry and we are honoured to be selected as its partner for this exciting and transformative project,” he said.
“We are committed to a technology implementation that will responsibly drive Lotto New Zealand’s business to the next level and meet its plans for future growth and digital game innovation.”