The online gaming software supplier to the gaming industry’s top operators, Playtech, has partnered with world-leading digital ID verification company IDVerse (previously known as OCR Labs Global) to scale player onboarding.
Operators are under growing pressure to improve players’ onboarding and verification and are seeking the most advanced technology to deliver full automation. By partnering with IDVerse, Playtech enables its customers’ integrated access to a solution that can remotely onboard players quickly anywhere in the world.
Operators can implement IDVerse’s Zero Bias AI™ tested technology within its platform, enabling customers to scale player onboarding while minimising fraud. They can now instantly verify new players from anywhere, on any smartphone, without any agent intervention and, as a result, reduce drop-off with near-instant results.
IDVerse’s fully automated solution verifies new players in seconds with just their face and smartphone in over 220 countries and territories for over 16,000 documents without the burden of human intervention. The technology uses generative AI to train deep neural network systems to protect against discrimination based on race, age and gender. It has achieved 99.99 per cent accuracy in independent lab testing.
Fiona Davies, Head of Gaming at IDVerse, added, “This partnership enables Playtech operators to utilise a cutting-edge ID verification (IDV) solution that eliminates the need for manual authentication of ID documents worldwide. This advancement not only streamlines operational processes but also enhances onboarding speed significantly. With the implementation of IDVerse’s technology, IDVerse’s solution automates verification procedures entirely, addressing the common challenge of slow and costly manual document reviews, frequently encountered by operators using older solutions.
